Rivers Casino Reopening

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Update as of December 18, 2020

Bally’s Corporation (formerly Twin River Worldwide Holdings, Inc.) announced today its two Rhode Island properties will reopen on Monday, December 21st. Hours of operation for both Twin River Casino Hotel in Lincoln and the Tiverton Casino Hotel will be 6:00 am – 10:00 pm from Sunday – Thursday; 6:00 am – 10:30 pm on Fridays and Saturdays. Table games and slot machines will be open as will the Sportsbook, stadium gaming and virtual table games. The racebook in Lincoln will also open (closed in Tiverton). The poker room in Lincoln will remain closed.

Rivers Casino to reopen Tuesday, masks will be required. To comply with state guidelines and promote social distancing, Rivers Casino will be limiting restaurants and gaming floor capacity to 50%. If you’re looking for the hottest gaming action in New York, Rivers Casino & Resort Schenectady is the place for you. We’ve got 1,150 of the newest, hottest machines! Table games more your style? We’ve got over 67 of them ranging from Blackjack to Craps. You can’t get a better gambling experience in New York or the Capital Region! CHICAGO (WLS) - Illinois casinos welcomed back visitors Wednesday as the state continues in Phase 4 of reopening. Folks were ready as they walked into the doors of the Rivers Casino in Des. Rivers is the largest tourist attraction in the Capital Region, and brought in more than 2 million visitors in 2019. Isolation and social distancing once the casino is allowed to reopen. New Mexico actually saw one tribal casino reopen on December 1, the Santa Claran Hotel Casino, which had been shut down since November 17. Conversely, Wind River and Little Wind in Wyoming were expected to reopen on December 1 after shutting down in November, but have extended their closure until further notice.

Update as of November 30, 2020

Governor Gina Raimondo recently announced Rhode Island would enter into a two-week, statewide pause to try to slow the spread of the COVID-19 virus.
Part of that two-week pause is the closure of entertainment venues, including Twin River and Tiverton Casino Hotel.
For that reason, we will close at 10 pm on Sunday, November 29th, with the expectation that circumstances will allow us to reopen on Monday, December 14th at 6am.
We sincerely regret any inconvenience to you, our valued guest. That said, the State’s efforts to contain the COVID-19 virus are of critical importance and all of us at Twin River are committed to doing all we can to contribute to that goal.

Please check our website(s) often for updates on our reopening – twinriver.com and twinrivertiverton.com

Update as of November 8, 2020

We reopened our Lincoln and Tiverton casinos on a limited basis on Monday, June 8 at 10am. The health and safety of our customers and employees is our highest priority and we look forward to welcoming ALL of our guests back. As of Tuesday, June 30 both casinos are now open to the public. Additionally, select table games are now available as well. We have created the guide below to walk you through the new protocols we have put in place to ensure a safe reopening for those visiting during these initial phases.

A letter from leadership of Twin River Worldwide Holdings, Inc. Click here to view the statement leadership of Twin River Worldwide Holdings, Inc.


The Highlights

Entry to the casino will require your driver’s license (or valid photo identification). It’s critically important that we reopen with strict crowd control measures in place. During this phase, we expect capacity to be limited by State capacity guidelines. We will offer slot machines at a safe distance separated by plexiglass or at least six feet apart, and we will offer virtual/stadium table games, with limited seating capacity and live table games (excluding craps) with plexiglass dividers. Our Hotel, Fitness Center, Racebook, Valet, and Entertainment offerings will remain CLOSED while we reimagine ways to effectively address safety concerns in those confined spaces. Our food court will be open with limited seating capacity and we will offer limited bar service in disposable cups. Our daily hours of operation will be Sunday – Thursday from 6am – 10pm and Friday and Saturday from 6am – 10:30pm. Property-wide cleaning will commence daily.

Upon Your Arrival

Rivers Casino Reopening

All of the parking lots will be open as well as the North & West entrances. Valet service will not be immediately available. Please self-park and make your way to the entrance of your favorite gaming room. Please have your face mask on as they are mandatory for all guests and staff. If you are unable to bring one, one will be provided to you. Once at the entrance, you will be greeted by security staff who will conduct a non-invasive temperature check via thermal cameras. Any guest or team member with a temperature above 100.4 degrees will not be allowed entry on that day. Team members whose responsibilities require direct contact with guests may be wearing gloves, but guests are not required to do so.


We encourage you to make use of the increased hand sanitizers placed at entry and exits, the casino floor and elevator landings. Sanitizing wipes will also be provided throughout the property to allow guests to clean common areas before touching. Just as we are all doing on a daily basis, guests must practice social distancing by staying six to ten feet away from other guests. The same is true while standing in lines, using elevators, kiosks, ATMs or moving around the casino floor. Remember, play smart and stay apart. We have lots of new signage strategically placed throughout the property to remind you of social distancing protocols, to guide you in the event a line is forming, and the location and import of frequently using the sanitizers provided. You might notice a lot more of our team members, including our Clean Team, on the casino floor. They are there for two important reasons: to continuously clean every nook and cranny of the casino floor, and to assist you with one-on-one guidance. Don’t hesitate to call on them with questions and concerns – we want you to have an enjoyable time while you’re with us.

Smoking, including vaping, in the casino will not be allowed. Instead, we have created an outdoor area outside our main entrance to accommodate our guests. Please refrain from smoking in any area of the casino. You will be required to follow the same steps you followed during arrival and go through the screening process to be allowed re-entry into the casino.


We think you should know what we’re doing behind the scenes to keep you safe and healthy while you’re visiting with us. Most of those efforts start and stop with the comprehensive training our team members have received over the last few weeks, including infectious disease and sanitation protocols to further ensure guest and team member safety. Team members have been provided instructions on responding and reporting all presumed cases of COVID-19 on property to the RI Department of Health. Just as importantly, you are asked to contact their supervisor if you notice a coworker or guest with known symptoms of COVID-19. Team members and guests who are exhibiting any symptoms of COVID-19 while at the property are instructed to immediately notify their manager and promptly leave the property. If we are alerted to a presumptive case of COVID-19 on property, we will work with and follow the appropriate actions recommended by the Rhode Island Department of Health. We have put in place a host of “back of house” protocols for our employees.

Rivers Casino Reopening

The protocols include:

· Hand sanitizing stations and increased handwashing for all team members

· Daily screening for COVID-19 symptoms · Mandatory masks or face shields

· Disinfecting system for cards, dice and tiles

· Cleaning and disinfecting of the casino cages, touchpoints and guest-facing areas on an ongoing basis

· Social distancing · Enhanced educational signage

· Installment of temporary plexiglass in areas where staff have to interface with our guests

We apologize for any inconveniences that may occur from these temporary public safety measures, and we hope your enjoy your visit.

Click here to download the Phase 2 Reopening Guidelines & Safety Protocols

PITTSBURGH (KDKA) — With Southwestern Pa. in the ‘green’ phase, the Rivers Casino will be reopening next week with new health and safety protocols in place.

The casino will not be open 24 hours as it previously had been. The operating hours will be:

  • 9:00 a.m. to 4:00 a.m. on weekdays
  • Open continuously on weekends from 9:00 a.m. Friday through 4:00 a.m. Monday

The times that the casino is closed will allow for property-wide deep cleaning in addition to sanitizing during the day.

The casino will operate at 50% capacity until further notice to comply with guidelines.

These changes are part of a new initiative called, “Rivers Clean.”

Prior to reopening, along with nearly every inch of the property, all 2,608 slot machines have been cleaned and inspected by the Rivers Clean Team.

More than 220,000 chips have also been sanitized.

“We’ve reexamined our entire operation with extra care wherever guests and Team Members interact,” said Rivers Casino General Manager, Bill Keena in a press release.

“Preserving the health and well-being of our community is job one. That’s the mission of the Rivers Clean Team—and of all of us,” said Keena.

Members of the Rivers Clean Team will wear fuchsia colored shirts with a check-mark logo

Slot customers will be encouraged to wipe down their machines before and after use, or to flag down a Rivers Clean Team member who can do so.

Slot machines and gaming tables will feature spaced seating to comply with social distancing guidelines

Wheelhouse Bar & Grill, FLIPT and Ciao will reopen with reduced seating so that tables and chairs can be spaced six feet apart.

Grab-and-go food will be available at Ciao, along with dinner-to-go menu items.

Spiral Bar and Drum Bar will reopen with similar reduced seating and limited operations.

Self-service beverage stations have been removed entirely.

Guests will be required to wear masks when entering the building and throughout their visits.

Rivers Casino Reopening New York

Upon request, masks may be temporarily removed at check-in and elsewhere for identity verification.

Masks may be temporarily removed for eating, drinking and smoking (in designated areas).

A maximum of four guests will be permitted in an elevator at once.

All Rivers Team Members will be required to wear masks or face shields.

Rivers Casino Reopening Plans

“We’re very pleased to restart our business, and we will continue to learn and adapt in the days ahead,” added Keena. “We’re grateful to our guests and to our Team Members for their continued support.”